13th & 14th October 2025
Radisson Hotel & Conference Centre London Heathrow
13th & 14th October 2025
Radisson Hotel & Conference Centre London Heathrow
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APPS & REGISTRATION MONTH: How mobile-first registration is shaping event processes

Mobile-first registration has become a gold standard for events, from corporate conferences and trade shows to university open days and cultural festivals. As attendee expectations shift towards frictionless, flexible, and fast experiences, event organisers are embracing app-based registration platforms that simplify every step of the journey, from initial sign-up to on-site check-in…

No longer just a convenience, mobile registration has become a strategic enabler of better attendance rates, stronger engagement, and more efficient operations.

The Rise of Mobile Wallet Ticketing

One of the key drivers behind the mobile-first movement is the widespread adoption of mobile wallet ticketing. Tickets and passes can now be saved directly into Apple Wallet or Google Pay, giving attendees instant access to their credentials without downloading multiple apps or printing confirmation emails.

This not only streamlines the experience for users but also allows organisers to push real-time updates, location reminders, or personalised content directly to the attendee’s device. It also improves access control, with scannable wallet tickets integrate easily with QR code scanners and access management systems, helping reduce queues and eliminate fraudulent entries.

QR Codes and Touchless Check-In

QR code functionality is now embedded into almost every modern registration system. Attendees receive a unique, scannable code upon registration, which can be presented at entry points for quick, contactless check-in.

These codes can also be used for session check-ins, exhibitor scanning, or digital swag collection, offering a unified solution for managing both movement and engagement. For event organisers, this provides valuable data on attendee behaviour and session popularity, which is crucial for post-event analytics and sponsor ROI reporting.

Last-Minute Mobile Enrolment

Flexibility is critical in today’s dynamic event landscape, where last-minute sign-ups and walk-ins are increasingly common. Mobile-first platforms allow organisers to offer on-the-go enrolment through SMS invites, QR posters, or social media links. Attendees can register in under a minute, receive confirmation and credentials instantly, and gain immediate access to the venue, all from their smartphones.

This real-time agility helps maximise attendance, reduce no-shows, and cater to drop-in traffic, especially for open-access events or multi-day programmes with rolling admissions.

Beyond Convenience: Brand Experience and Data Insight

Mobile-first registration isn’t just functional: it’s part of the overall brand experience. Custom-branded interfaces, embedded video welcomes, and app integrations with maps or networking tools help elevate engagement from the first interaction.

Moreover, integrated analytics capture user behaviour, enabling personalisation and segmentation before, during, and after the event.

In an increasingly mobile world, event organisers who prioritise mobile-first registration workflows are meeting attendees where they are, in their pockets, and turning convenience into competitive advantage.

Are you searching for Apps & Registration solutions for your events? The Event Organisers Summit can help!

Photo by Daniel Romero on Unsplash