13th & 14th October 2025
Radisson Hotel & Conference Centre London Heathrow
13th & 14th October 2025
Radisson Hotel & Conference Centre London Heathrow
Branchout
Branchout

REVEALED: 2024/25’s most in-demand Hospitlity Tech

Artificial Intelligence, In-Room Entertainment and Revenue Management Software top the list of hospitality technologies the UK’s venues and events professionals are sourcing for their 2024/25 projects, according to our exclusive research.

The buying trends have been revealed ahead of the upcoming Hospitality In Tech Summit, which takes place on September 26th at the Hilton London Canary Wharf.

Delegates registering to attend are asked which technology types they require during 2024 and beyond, with a significant 43% searching for AI solutions.

Rounding out the Top 5 are Customer Experience and Facilities Management tech.

Most in-demand hospitality tech types 2024/25 (Top 10 based on % delegate requests):

  • Artificial Intelligence
  • In-Room Entertainment
  • Revenue Management Software
  • Customer Experience
  • Facilities Management
  • Inventory Control
  • Ordering (Mobile & Online)
  • Payments Solutions
  • TV Systems
  • Back Office Tech

Sarah Beall, Managing Director at Forum Events & Media, said: “The way we match buyers and suppliers at the Hospitality In Tech Summit gives us a unique insight into the types of products and services the industry is looking for in 2024/25. Not only does it mean we can deliver a highly-targeted B2B event with proven outcomes for all attendees, but we can delivery valuable insights into how the market is developing at what is a hugely exciting time for all stakeholders.”

For more information about the buying trends data and the Hospitality In Tech Summit, contact Ashley Harper on 01992 374089.